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Privacy Policy

Last updated: July 28, 2025

1. Information We Collect

When you use Bulk Certificates Generator, we collect:

  • Usage analytics: We use PostHog to track how you interact with our platform (page views, feature usage, performance)
  • Feedback data: When you provide feedback through our feedback widget
  • Technical information: Browser type, device information, and IP address for analytics purposes

Important: We do NOT collect, store, or have access to your uploaded files. Certificate templates and CSV data are processed entirely in your browser and never leave your device.

2. How We Use Your Information

We use the collected information (analytics and feedback only) to:

  • Improve our platform functionality and user experience
  • Analyze usage patterns to enhance our services
  • Understand which features are most valuable to users
  • Respond to your feedback and support requests

Note: Your certificate generation happens entirely on your device. We have no involvement in processing your files.

3. Data Storage and Security

  • Your Files: Certificate templates and CSV data never leave your device. All processing happens locally in your browser with zero server storage
  • Analytics Data: Only usage analytics (not file content) are stored securely by PostHog with industry-standard security measures
  • Data Retention: Analytics data is retained for platform improvement purposes. You can request deletion at any time

Privacy Advantage: Your sensitive data (templates, CSV files, generated certificates) stays completely private on your device. We have zero access to your confidential information.

4. Third-Party Services

We use the following third-party services:

  • PostHog: For analytics and user behavior tracking
  • Appzi: For collecting user feedback
  • Vercel: For hosting our platform

These services have their own privacy policies and data handling practices.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of analytics tracking
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies for analytics and to improve your experience. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.